C-Kingdom Holdings Limited have been working on research and development by the registered brand "景品捕屋", and coordinating with the high quality and collectable limited edition of Japanese soft dolls to create a local claw crane and Japanese toy’s culture. Products are all suitable for various types of carnivals, exhibitions and promotional activities to fulfil the market demand. Apart from helping our partners to attract more customers and improve the business atmosphere, we also put our best effort to provide a safe and fascinating place for the market, providing infinite happiness to our consumers.

Japanese cartoon and animation have been incredibly popular in the Hong Kong market, thus to fulfil with the culture and needs of local consumers such as films and festivals as well as the market needs of different groups of consumer, we deliberately coordinate with well-known enterprises to purchase a large amount of genuine limited edition products. Our company will always conduct market research from time to tome for understanding the market demand, to ensure the limited products match the market needs.

Customer Service

“景品捕屋” have been improving the efficiency and quality of the customer service team with Information Technology, in order to provide the most direct and efficient assistance of customer service. We are currently using Facebook page, telephone hotline and WhatsApp to reply and assist customer's questions. Customer Service team target to reply to customers within 1 hour, solve all the problems within 12 hours. The mobile app is also in the process of development, it is estimated to release by the end of this year.

Competitive Advantages

"景品捕屋" (also known as "Kehino") has over 27 stores in Hong Kong, making it the brand with the most stores in the local claw machine industry. All branches and game machines are directly managed and operated by the company to ensure an excellent gaming experience for customers. The prizes are licensed products directly purchased from Japan. "景品捕屋" is the only self-service amusement centers brand in Hong Kong that can participate in large-scale commercial exhibitions. Combining our customer service team, advanced management technology system, continuously developed machine models, and limited edition prize procurement, we hold a strong competitive advantage in the market.